Last Updated: 14 September 2026

At Quirvix, accessible through quirvix.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit our website, create an account, place an order, or interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use Quirvix, we may collect information that you voluntarily provide to us, including:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase information
  • Account details
  • Customer support communications
  • Reviews, feedback or enquiries submitted to us

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser and device information
  • Pages viewed
  • Time spent on the website
  • Referral source
  • Website interaction and usage information
  • Cookies and similar technologies

2. Payment Information

Payments on Quirvix may be processed through authorised third-party payment gateways.

Depending on the payment method selected, payment processors may collect information required to complete your transaction. Quirvix generally does not directly store your complete debit card, credit card, UPI PIN or other sensitive payment authentication information.

Payment providers process such information according to their own privacy and security policies.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Provide order updates and tracking information
  • Process returns, refunds or cancellations
  • Create and manage your customer account
  • Respond to customer service enquiries
  • Prevent fraud and unauthorised transactions
  • Improve our website, products and customer experience
  • Understand website usage and shopping behaviour
  • Send promotional communications where you have consented or where permitted by applicable law
  • Comply with legal, tax, accounting and regulatory requirements

We aim to collect and use only information reasonably necessary for these purposes.

4. Shipping and Delivery Partners

To deliver your orders, we may share necessary information such as your name, delivery address, contact number and order details with logistics and courier partners.

This may include shipping aggregators, courier companies and fulfilment providers used by Quirvix.

Such information is shared only to the extent reasonably required to process, transport, track and deliver your order.

5. Cookies and Tracking Technologies

Quirvix may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember your cart and preferences
  • Understand visitor behaviour
  • Measure website performance
  • Improve our services
  • Provide relevant advertising and marketing

Some cookies may be placed by third-party services such as analytics, advertising or payment providers.

You may control or disable cookies through your browser settings, although certain parts of the website may not function correctly if essential cookies are disabled.

6. Marketing Communications

If you subscribe to promotional updates or otherwise provide appropriate consent, we may contact you regarding:

  • New product launches
  • Offers and promotions
  • Restocks
  • Special deals
  • Quirvix updates

You may unsubscribe from promotional communications at any time using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to an order, payment, refund or delivery may still be sent when necessary.

7. How We Share Your Information

We do not sell your personal information.

We may share limited personal information with trusted service providers where necessary to operate our business, including:

  • Payment processors
  • Shipping and courier partners
  • Website hosting providers
  • Ecommerce technology providers
  • Analytics providers
  • Customer communication services
  • Fraud prevention services
  • Professional advisers or government authorities where legally required

These providers may process information only for their respective services and according to applicable law and their privacy obligations.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

Our website may use encrypted connections and reputable third-party payment and technology providers.

However, no online system, website or electronic transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required under applicable law.

Certain order, invoice, payment and transaction records may need to be retained for tax, accounting, fraud prevention or legal compliance purposes even after an account is closed.

When information is no longer required, we may securely delete or anonymise it where appropriate.

10. Your Privacy Choices and Rights

Subject to applicable law, you may request to:

  • Access information relating to your personal data
  • Correct inaccurate or incomplete information
  • Update your personal information
  • Request deletion of personal information where legally permitted
  • Withdraw consent for processing based on consent
  • Opt out of promotional communications
  • Raise a grievance regarding the handling of your personal information

India’s Digital Personal Data Protection framework provides for clear consent and the ability to withdraw consent, among other individual rights as the relevant provisions become applicable.

To submit a privacy-related request, contact us using the details provided below.

11. Children’s Privacy

Quirvix is intended for general ecommerce use and is not designed specifically for children.

Where required by applicable law, minors should use the website or provide personal information only with appropriate consent from a parent or lawful guardian.

We do not knowingly seek to collect children’s personal information contrary to applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms or services.

Quirvix is not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices or legal requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, privacy requests or concerns regarding this Privacy Policy or the way your personal information is handled, you may contact us at:

Quirvix
Website: quirvix.com
Email: contact@quirvix.com
Address: 1, Subhas Nagar, Dibdiba, Rudrapur (263153)
Phone: 9911070011