Last Updated: 14 September 2026

Welcome to Quirvix. These Terms & Conditions govern your use of quirvix.com and any purchase made through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with these terms, please do not use the website.

1. About Quirvix

Quirvix is an ecommerce store offering gadgets, accessories, lifestyle products and other curated products through quirvix.com.

For the purpose of these Terms, “Quirvix”, “we”, “us” and “our” refer to the business operating quirvix.com.

Business Name: Quirvix
Website: quirvix.com
Email: contact@quirvix.com
Phone: 9911070011
Business Address: 1, Subhas Nagar, Dibdiba, Rudrapur (263153)

2. Eligibility to Use the Website

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable Indian law.

If you are under 18 years of age, you should use the website only under the supervision or involvement of a parent or legal guardian.

3. Account Information

You may be able to browse the website without creating an account. Certain features may require registration.

If you create an account, you are responsible for:

  • Providing accurate and current information
  • Keeping your login credentials confidential
  • Updating your information when necessary
  • Preventing unauthorised access to your account

Please contact us promptly if you believe your account has been accessed without authorisation.

4. Product Information

We try to ensure that product descriptions, specifications, images and other information displayed on Quirvix are accurate.

However, actual product colours may appear slightly different depending on your screen, lighting and device settings.

Product packaging, accessories or minor design details may occasionally change due to manufacturer or supplier updates, provided that the essential nature and functionality of the product are not materially misrepresented.

If a product delivered to you is materially different from what was advertised, our applicable Refund & Return Policy will apply.

5. Product Availability

All products are subject to availability.

Adding a product to your cart does not reserve the product.

In rare cases, a product may become unavailable after an order has been placed. If we are unable to fulfil your order, we will notify you and provide an appropriate refund for any amount already paid.

6. Pricing

All prices displayed on Quirvix are in Indian Rupees (₹) unless otherwise stated.

Prices may change from time to time without prior notice. However, price changes will not normally affect an order already successfully placed and confirmed.

Applicable taxes, shipping charges, COD charges or other fees, where applicable, will be displayed before or during checkout.

We reserve the right to correct genuine pricing or technical errors. If a significant error affects an order already placed, we will contact you before proceeding.

7. Orders

An order placed through Quirvix constitutes an offer to purchase the selected product.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp or another communication channel.

We reserve the right to decline or cancel an order where reasonably necessary, including cases involving:

  • Product unavailability
  • Incorrect pricing
  • Suspected fraudulent activity
  • Incorrect or incomplete delivery details
  • Payment failure
  • Unusually large or suspicious orders
  • Technical errors

If a prepaid order is cancelled by us, the amount paid will be refunded according to the applicable refund process.

Electronic contracts and transactions are recognised under Indian law, including Section 10A of the Information Technology Act.

8. Payments

We may accept payment methods including:

  • UPI
  • Debit cards
  • Credit cards
  • Net banking
  • Wallets
  • Cash on Delivery, where available
  • Other payment methods offered at checkout

Payments may be processed by third-party payment service providers.

Quirvix generally does not directly store complete card numbers, UPI PINs or similar payment authentication credentials.

Payment availability may vary by order, delivery location or payment provider.

9. Cash on Delivery

Cash on Delivery may not be available for every product, PIN code or order value.

We may contact customers to verify COD orders before dispatch.

Repeated refusal of confirmed COD orders, intentionally incorrect contact details or suspected abuse may result in restrictions on future COD orders where permitted by law.

10. Shipping & Delivery

Delivery timelines shown on the website are estimates and may vary depending on:

  • Delivery PIN code
  • Courier availability
  • Weather
  • Public holidays
  • Operational disruptions
  • Natural events
  • Other circumstances outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address and reachable contact number.

For full shipping terms, please refer to our Shipping Policy.

11. Order Cancellation

Orders may generally be cancelled before dispatch where the cancellation option remains available.

Once an order has been shipped, cancellation may not be possible. You may instead be required to follow our return process after delivery where the order qualifies for return.

Please refer to our Refund & Return Policy for complete details.

12. Returns, Replacements & Refunds

Return, replacement and refund requests are governed by our Refund & Return Policy.

Where a product is defective, damaged, incorrect or materially different from its advertised description, we will handle the matter in accordance with applicable consumer law and our published policy.

Nothing in these Terms is intended to take away any rights available to consumers under applicable Indian law. The Consumer Protection (E-Commerce) Rules apply to goods and services sold over digital networks and include obligations concerning consumer information and unfair trade practices.

13. Offers, Coupons & Promotions

From time to time, Quirvix may offer discount codes, promotional prices or special offers.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash
  • Coupons may have expiry dates
  • Minimum order values may apply
  • Some products may be excluded
  • One coupon may be allowed per order
  • Offers may be withdrawn or modified before use

Specific promotional terms displayed with an offer will take priority where applicable.

14. Intellectual Property

Unless otherwise stated, the content available on quirvix.com, including:

  • Quirvix name and branding
  • Logos
  • Website design
  • Graphics
  • Product copy
  • Original photographs
  • Videos
  • Icons
  • Written content

is owned by or licensed to Quirvix and is protected by applicable intellectual property laws.

You may not reproduce, commercially use, republish or distribute our proprietary content without prior written permission.

Third-party trademarks and product names remain the property of their respective owners.

15. Acceptable Use

You agree not to use the website to:

  • Commit fraud or unlawful activity
  • Attempt unauthorised access to our systems
  • Introduce malware or harmful code
  • Scrape or copy substantial portions of the website without permission
  • Interfere with website functionality
  • Place intentionally fraudulent orders
  • Misuse payment, return or refund systems
  • Impersonate another individual or entity

We may restrict access where we reasonably believe the website is being misused.

16. Customer Reviews & Submitted Content

If you submit a review, photograph, comment or other content to Quirvix, you confirm that the content:

  • Is based on your genuine experience where applicable
  • Does not violate another person’s rights
  • Is not unlawful, abusive or misleading
  • Does not contain malicious software or spam

We may moderate or remove content that violates these requirements.

By submitting content for publication, you grant us permission to display that content in connection with Quirvix, subject to applicable privacy and intellectual property laws.

17. Third-Party Services

Our website may integrate or link to third-party services such as:

  • Payment gateways
  • Courier providers
  • Social media platforms
  • Analytics tools
  • External websites

Quirvix does not control independent third-party websites or services and is not responsible for their separate terms, privacy practices or content.

18. Warranty & Product Use

Any manufacturer or supplier warranty applicable to a particular product will be mentioned on the relevant product page or documentation where available.

Customers should use products according to their intended purpose, supplied instructions and reasonable safety precautions.

Warranty coverage may not apply to damage caused by misuse, accidents, unauthorised modifications or normal wear and tear, subject always to applicable law.

19. Limitation of Liability

Quirvix will not be responsible for losses arising solely from misuse of a product, unauthorised alteration, failure to follow product instructions or circumstances outside our reasonable control.

However, nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law or attempts to restrict statutory consumer rights.

20. Force Majeure

We will not be responsible for unavoidable delays or failure to perform obligations caused by circumstances reasonably beyond our control, including natural disasters, strikes, transportation disruptions, government restrictions, major network outages or similar events.

Where such an event affects an order, we will make reasonable efforts to communicate with you and resolve the issue.

21. Privacy

Your use of Quirvix is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

Please review the Privacy Policy before providing personal data through the website.

22. Changes to These Terms

We may update these Terms & Conditions when necessary due to changes in:

  • Our services
  • Business operations
  • Payment or shipping processes
  • Applicable laws
  • Website functionality

The updated version will be published on this page with a revised Last Updated date.

Changes will not retrospectively remove right s that have already accrued to a customer under applicable law.

23. Governing Law

These Terms & Conditions are governed by the laws of India.

Any dispute will be handled in accordance with applicable Indian law, including consumer protection laws and the jurisdiction available to consumers under those laws.

24. Contact & Grievances

If you have a question, complaint or concern regarding an order or these Terms, please contact:

Quirvix
Website: quirvix.com
Email: contact@quirvix.com
Phone / WhatsApp: 9911070011
Address: 1, Subhas Nagar, Dibdiba, Rudrapur (263153)

We will make reasonable efforts to review and resolve customer concerns promptly.