Last Updated: 14 September 2026

At Quirvix, we aim to process and deliver your orders as smoothly and quickly as possible. This Shipping Policy explains how orders placed through quirvix.com are processed, shipped and delivered.

1. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays, public holidays or during high-volume sale periods may take slightly longer to process.

Once your order is dispatched, you may receive tracking details through email, SMS, WhatsApp or your account on our website.

2. Delivery Timeline

Estimated delivery time is generally:

3–7 business days after dispatch

Delivery time may vary depending on:

  • Delivery PIN code
  • Courier availability
  • Customer location
  • Public holidays
  • Weather conditions
  • Local restrictions
  • Operational or logistics delays

Remote or difficult-to-service locations may require additional delivery time.

Any delivery date shown at checkout or on the website should be treated as an estimate unless specifically stated otherwise.

3. Shipping Coverage

We currently ship to serviceable locations across India.

Shipping availability depends on courier serviceability for the customer’s delivery PIN code.

If we are unable to deliver to a particular location, we may cancel the order and issue a refund for any prepaid amount.

4. Shipping Charges

Shipping charges, if applicable, will be shown during checkout before you complete your order.

We may offer free shipping on eligible orders from time to time.

Free shipping may depend on:

  • Minimum order value
  • Prepaid payment
  • Specific products
  • Promotional offers
  • Delivery location

Any applicable delivery, shipping or handling charges will be disclosed before payment. Indian e-commerce rules require compulsory charges such as delivery or handling fees to be clearly disclosed to consumers.

5. Cash on Delivery

Cash on Delivery (COD) may be available on eligible orders and serviceable PIN codes.

COD availability may depend on:

  • Order value
  • Courier partner
  • Product type
  • Delivery location
  • Previous order history

Additional COD charges may apply and, where applicable, will be shown at checkout.

We may contact you to confirm a COD order before dispatch.

6. Order Tracking

Once your order has been shipped, tracking information will be shared where available.

You can use the tracking link or AWB number provided to monitor your shipment.

Tracking updates are provided by the courier partner and may occasionally take some time to refresh after dispatch.

7. Delivery Attempts

Courier partners may make one or more delivery attempts.

Please ensure that:

  • Your phone number is correct
  • Someone is available to receive the parcel
  • Your address is complete
  • Any nearby landmark is provided where helpful

If the courier is unable to deliver the parcel after repeated attempts, the shipment may be returned to us.

8. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address.

If an order has not yet been dispatched, please contact us immediately if you need to correct your address.

Once the order has been shipped, we may not be able to change the delivery address.

If a parcel is returned because of an incorrect, incomplete or unreachable address, additional shipping charges may apply if you request re-dispatch.

9. Delayed Shipments

Although we aim to meet estimated delivery timelines, delays may occasionally occur due to circumstances outside our control.

These may include:

  • Weather disruptions
  • Courier network delays
  • Strikes
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Unforeseen logistics issues

If your shipment is significantly delayed, contact our support team and we will assist you with the latest available tracking information.

10. Lost Shipments

If tracking indicates that a parcel may be lost in transit, please contact us.

We will coordinate with the courier partner to investigate the shipment.

If the parcel is officially confirmed as lost, we will provide an appropriate resolution, which may include:

  • Replacement, subject to availability, or
  • Refund

11. Damaged Package on Delivery

If your package appears severely damaged, tampered with or opened at the time of delivery, please inspect it carefully before accepting it where possible.

If you receive a damaged product, contact us within the return window mentioned in our Refund & Return Policy.

Please retain:

  • Outer packaging
  • Shipping label
  • Product packaging
  • Relevant photos or videos

These may help us investigate the issue with the courier partner.

12. Open-Box Delivery

Open-box delivery is available only where specifically mentioned and supported by the courier partner.

Unless stated otherwise on the product or checkout page, customers should not assume that open-box delivery is included.

13. Multiple Products in One Order

If your order contains multiple products, they may occasionally be shipped separately depending on stock location, packaging requirements or courier availability.

In such cases, you may receive more than one tracking number.

You will not be charged additional shipping solely because we split the shipment, unless otherwise clearly disclosed.

14. Refused Orders

If a confirmed order is refused at delivery without a valid reason, the shipment may be returned to us.

For prepaid orders, forward and return shipping charges may be deducted from the refundable amount where legally permissible.

Repeated refusal of COD orders may result in restrictions on future COD availability.

15. Failed Delivery Due to Customer Unavailability

If delivery fails because the customer is repeatedly unavailable, unreachable or unable to accept the parcel, the order may be returned.

If re-shipping is requested, additional shipping charges may apply.

16. Shipping Partners

Quirvix may use third-party courier and logistics partners to fulfil orders.

Shipping partners may receive limited information required for delivery, including:

  • Customer name
  • Address
  • Phone number
  • Order-related information

Their handling of personal information is also subject to applicable law and their own service obligations.

17. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in:

  • Courier services
  • Delivery timelines
  • Shipping charges
  • Business operations
  • Applicable regulations

The updated policy will be published on this page with a revised Last Updated date.

18. Contact Us

If you have any questions regarding shipping, delivery or tracking, please contact:

Quirvix
Website: quirvix.com
Email: contact@quirvix.com
Phone / WhatsApp: 9911070011
Address:1, Subhas Nagar, Dibdiba, Rudrapur (263153)

Please include your Order ID whenever you contact us regarding a shipment.